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Sales Operations Analyst

  • Dubai


Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of EMPG, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Operations Analyst, you will be responsible to support, enable, and drive the sales teams to sell better, faster, and more efficiently by compiling and analysing sales and market data. You will support through strategically implemented tools and engagement techniques to enable them to focus more on selling to drive business results. You will also be responsible for assisting in monitoring sales activity through regular spot checks, CRM review and account activity reviews as set up by the Head of department

In this role, you will work on:

Lead Management:

Maintain and manage sales databases by taking ownership of documentation.
Actively research social media, government database, etc. for potential new clients
Verify the existing pools and assign the active client to the Business Development Managers based on location and language preferences as per rotations.
Offer support in maintaining, updating, and editing client’s information.

Business Enablement:

Support in training, onboarding, and educating new and current sales managers
Set up methodologies and processes on an ongoing basis.
Share reporting on sales performance to provide insights in order to streamline the processes (Reviewing stale accounts and rotation, maintaining the incoming log, sale cycle length and closing ratio).
Utilise all business tools made available to you, such as Sales CRM, Learning Management System, Product updates etc
Keep up to date with real estate industry laws and local industry news, sharing this information with your team and clients as appropriate.

Sales Analyst:

Review market trends and other sales figures to help our sales team understand the market and provide more recommendations to our potential clients.
Work with our sales team to improve our sales process.
Develop methods and strategies for assessing large amounts of data & analyse past data to determine market trends.
Conduct research into competitive companies and the surrounding market.
Create sales evaluation reports based on collected data & present findings to the team and management.
Provide actionable insights to guide the sales and marketing teams & evaluate metrics and impact.
Ensure adherence to laws, regulations, and policies.
Use performance data to pinpoint gaps in knowledge or skills of sales team


Bachelor’s degree or equivalent
2 – 3 years of experience in Sales Operations, Sales enabler position
Experience in e-commerce/classified space/ pricing strategy is a must.
Knowledge of CRM software and proficiency in Excel / SQL with strong capability in quantitative analysis
Current knowledge of real estate industry trends and regulations.
Excellent communication skills
Writing and presentation abilities
Possesses strong problem-solving skills
A self-starter and a great team player
High standards, highly motivated, and attention to detail are a must in order to produce quality work.
The ability to multitask, work in a fast-paced environment, and meet deadlines.
Ability to work under pressure and establish priorities


A fast paced, high performing team.
Multicultural environment with over 50 different nationalities
Competitive Tax-free Salary
Comprehensive Health Insurance
Annual Air Ticket Allowance

Employee discounts at multiple vendors across the emirates
Rewards & Recognitions
Learning & Development
Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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