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Receptionist/Admin Assistant

  • Dubai


Field: Support & transversal
Location: Dubai, AE
Type of Contract: Permanent
Level of experience: 02-05 years

SYSTRA is one of the world’s leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 11,000 employees, SYSTRA’s mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.

For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.


As receptionist/Admin support, you will be involved in ensuring smooth operation of front office and providing excellent customer service.

The mission is to facilitate communication, provide assistance, and contribute to the smooth functioning of Organization’s daily operations.

Duties and responsibilities:

  • Serve as the first point of contact for visitors, clients, and vendors providing a warm and professional welcome.
  • Manage the reception area, including answering and directing incoming calls, taking messages, and handling inquiries in a timely manner.
  • Maintain a neat and organized front desk area, ensuring a welcoming environment for all visitors.
  • Process employee’s requests and provide relevant information.
  • Coordinate and schedule appointment, meetings, and conference room bookings as needed.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Provide administrative support to various Departments, Managers, including data entry, filing, and document preparation.
  • Provide assistance in the preparation of LPOs, quotations, and invoices as needed.
  • Coordinate with the medical insurance vendor, serving as the single point of contact for registration, support, and checking queries related to medical insurance.
  • Coordinate with building management for maintenance, renewals, support, and addressing employee complaints.
  • Coordinate with drivers and office assistants regarding their daily schedules.


  • Bachelor’s degree in business administration or equivalent
  • 4 – 5 years relevant experience in a similar role, preferable in a corporate
  • Strong knowledge of Microsoft office
  • Strong communication and interpersonal skills.
  • Good organizational skills with accuracy, attention to detail, and thoroughness.
  • Ability to maintain high level of confidentiality and discern sensitive issues.
  • Flexibility to adapt to changing priorities and work in fast-paced environment.

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