The Program Director will be accountable for the successful completion of InterSystems Corporation TrakCare implementation projects on a regional basis, holding immediate responsibility for overseeing the projects within their region through a network of local Project Managers.\nThe Program Director is responsible for working with the Project Manager to initiate and maintaining the relationship between InterSystems and the Customer Project Manager (or nominated representative) throughout the Project implementation cycle.\nAs well, is responsible for the business unit in the financial \u0096 operational matters of one program\nBe the ambassador to the customers for whom he\/she is implementing solutions and the escalation point between the customer and the Professional Services Director.\nOversee and manage multiple projects at the same time, provide leadership and guidance to the project team; use influential and persuasive skills to mobilize internal and external resource to achieve the necessary results.\nMonitoring of the Project implementation timescales and resources with the local Project Manager, to ensure the project is achieving milestones and remains within budget.\nDetermine the development requirements required for Project in conjunction with the Product Manager and Professional Services Director.\nUndertake Implementation \/ Project research as required\nDevelop the Project Plans in conjunction with the Professional Services Director and Health Solutions Architects.\nStrengthen the local service team through earning the respect of the local implementation team, customers and VARs with solution expertise, creative ideas and leadership charm.\nSupport the Professional Services Director on pre-sales activities in terms of customer solution, time line, budget, cost, etc.\nQualifications:\nEssential\nAn extensive a track record of managing and implementing large ERP\/HIS projects.\nA strong background and understanding of health care activities; the ability to understand the needs of a successful health care\/ hospital operation.\nA proven ability in grasping the specifics of complex operations under pressure. .\nThe ability to manage multiple projects simultaneously, using effective project management tools.\nAn understanding of the technology involved in the delivered solutions, including but not limited to database and enterprise application integration software.\nPersuasive and effective communication skills.\nA thorough understanding of leadership & management behavioural competencies\nKnowledge of Customer Relationship Managementtools and principles.\nExperience developing the relationship and operation coordinating third-party systems implementation providers, VAR partner representatives and subcontractors.\nA track record of consistently delivering high quality services within target budget.\nStrong presence that is charismatic and personable; a knowledgeable and capable resource for implementation staff, clients and VARS at all times.\nA self-starter and a results-oriented individual.\nHard working, with demonstrated initiative and a "hands on" style. He\/She will be heavily involved in mentoring and developing his\/her team.\nStrong client service mentality: The client should always be viewed as number one.\nA high business ethic and a passion for improving the overall quality of healthcare.\nAn understanding of hospital\/business procedures, standard working practices, structure and politics\nPrevious experience as an end user of an integrated health\/business system\nClinical\/business experience or background \u0096 Hospital Information System (HIS) applications\nExperience with integrated implementations\nAbout InterSystems\nEstablished in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world\u0092s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24\u00d77 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.