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Product Manager

  • Dubai


Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of work-flow processes for the area or function. Integrates subject matter and industry expertise within a defined area.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The overall objective of this role is to evaluate moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

What you’ll do

  • Product marketing, analytics and campaign management for debit card product and payment services
  • Coordination with association partners for driving joint projects.
  • Process redesign to include new services and process requirements.
  • Frontline support and trouble shooting for debit cards and payments
  • Control framework build, implantation and documentation from new processes and services
  • SME input in technology development; Oversight and sig off of testing plans
  • Work with Project Managers and Business Analysists on project build documentation
  • Coordination on technology and process build with stakeholders and vendors
  • Participation in all project related meetings, governance and workshops
  • Documentation of new services and processes within product programs and procedure documents
  • Works closely with leadership in support of new business development efforts.
  • Support strategic planning process for business development

What we’ll need from you

  • Preferably Degree educated, however, exceptional candidates who do not meet this criteria may be considered provided they have the necessary skills and experience
  • 5-8 years previous banking experience preferred
  • Experience working with Mastercard would be preferred
  • Experience in debit card infrastructure and card network management preferred
  • Experience in working with UAE local payment systems and SWIFT preferred
  • Experience in implementing changes including writing Business Requirement Documents, testing and governance frameworks
  • Prior experience in Wealth Management preferred
  • Proactively build strong and productive relationships within our bank assessment areas to promote and generate business to meet and exceed goals
  • Experience in process and control design
  • Experience in card and payment regulation
  • Strong Excel/Data skills would advantageous

By joining Citi Dubai, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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