The Manitowoc Company
Main responsibilities:
- Increase parts revenue sales opportunities in assigned countries in order to grow revenue
Prepare/present parts quotes for customers - Participate in weekly/monthly meetings, providing the department manager with updates on sales activities of the assigned countries
- Analyze the countries assigned, select target accounts and work with management to define a sales forecast & goals
- Manage data such as contact information, crane populations, opportunities, campaigns, selling activities, quotes delivered, etc
- Provide feedback to the manager to drive changes to the business to align with market expectations (Examples to include competitive pricing data, new parts offerings, etc.)
- Individual must cultivate any prospective new customer opportunities
- Acquire customer info to build comprehensive database to include population lists, customer contacts, influencers and parts purchasers
- Establish a regular visit to customers or job sites to assist them in identifying any arts sales potential
Promote current parts marketing and sales programs to all customer - Maintain monthly visitation reports
- Develop strong working relationship with support staff to form a strong support team for customers
Provide outstanding services and ensure customer satisfaction - Responsible in parts and inventory stocking plans, as well organizing and managing consignment stock for remote customers
- Other ad hoc duties as and when assigned by the superior
Requirement:
- Engineering diploma in either mechanical and hydraulic preferred or equivalent trade experience and skills maybe considered
- Strong coordination skills (between internal departments and external vendors/customers)
- At least 5 years of Sales and technical support related working experience
- Ability to communicate effectively with customer and personnel at all levels
- Experience in SAP or similar admin software an advantage.
- Strong team player, service oriented and with effective communication skills
- Meticulous and detailed oriented to understand customer needs and parts product for recommendation
ABOUT US
The Manitowoc Company, Inc. was founded in 1902 and has over a 120-year tradition of providing high-quality, customer-focused products and support services to its markets. Manitowoc is one of the world’s leading providers of engineered lifting solutions. Manitowoc, through its wholly-owned subsidiaries, designs, manufactures, markets, and supports comprehensive product lines of mobile hydraulic cranes, tower cranes, lattice-boom crawler cranes and boom trucks under the Grove, Manitowoc, National Crane, Potain and Shuttlelift brand names.
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