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Parts Sales Representative

  • Dubai

The Manitowoc Company

Main responsibilities:

  • Increase parts revenue sales opportunities in assigned countries in order to grow revenue
    Prepare/present parts quotes for customers
  • Participate in weekly/monthly meetings, providing the department manager with updates on sales activities of the assigned countries
  • Analyze the countries assigned, select target accounts and work with management to define a sales forecast & goals
  • Manage data such as contact information, crane populations, opportunities, campaigns, selling activities, quotes delivered, etc
  • Provide feedback to the manager to drive changes to the business to align with market expectations (Examples to include competitive pricing data, new parts offerings, etc.)
  • Individual must cultivate any prospective new customer opportunities
  • Acquire customer info to build comprehensive database to include population lists, customer contacts, influencers and parts purchasers
  • Establish a regular visit to customers or job sites to assist them in identifying any arts sales potential
    Promote current parts marketing and sales programs to all customer
  • Maintain monthly visitation reports
  • Develop strong working relationship with support staff to form a strong support team for customers
    Provide outstanding services and ensure customer satisfaction
  • Responsible in parts and inventory stocking plans, as well organizing and managing consignment stock for remote customers
  • Other ad hoc duties as and when assigned by the superior


  • Engineering diploma in either mechanical and hydraulic preferred or equivalent trade experience and skills maybe considered
  • Strong coordination skills (between internal departments and external vendors/customers)
  • At least 5 years of Sales and technical support related working experience
  • Ability to communicate effectively with customer and personnel at all levels
  • Experience in SAP or similar admin software an advantage.
  • Strong team player, service oriented and with effective communication skills
  • Meticulous and detailed oriented to understand customer needs and parts product for recommendation

The Manitowoc Company, Inc. was founded in 1902 and has over a 120-year tradition of providing high-quality, customer-focused products and support services to its markets. Manitowoc is one of the world’s leading providers of engineered lifting solutions. Manitowoc, through its wholly-owned subsidiaries, designs, manufactures, markets, and supports comprehensive product lines of mobile hydraulic cranes, tower cranes, lattice-boom crawler cranes and boom trucks under the Grove, Manitowoc, National Crane, Potain and Shuttlelift brand names.

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