Marketing Executive – Aloft Palm

Promote awareness of the brand image internally and externally. Use sales techniques that increase revenue while maintaining the loyalty of existing Marriott guests. Recognize customer upgrading opportunities and sell improvements to create a better Marriott experience or event. Encourage guests or contacts to purchase sales programs/preview tours. Explain the details and requirements related to attending the sales presentation to prospective owners. Verifies that individuals meet eligibility requirements for exhibitions/inspection tours prior to scheduling a tour of a Marriott Vacation Club property. Identify and give welcome rewards to guests as gifts for their visit (eg, reward points, show tickets). Answering guests’ questions about the property’s facilities/services. Receiving, recording and delivering messages accurately, completely and in clear handwriting.

Follow all company policies and procedures; Ensure that personal appearance and uniform are in a clean and professional condition; maintain confidentiality of company information; Protecting company assets. Welcome and acknowledge all guests according to company standards; forecasting guest service needs; Thanking guests is truly appreciated.

speak to others using clear and professional language; Prepare and review written documents accurately and completely; Answer the phone using proper politeness. Develop and maintain positive working relationships with others; Supporting the team to achieve common goals; Listen and respond appropriately to concerns of other employees. Compliance with quality assurance expectations and standards. move, lift, carry, push, and place objects weighing less than or equal to 10 pounds without assistance; Standing, sitting and walking for an extended period of time. Carry out other reasonable jobs as requested by supervisors.