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IT Support Specialist

  • Dubai

Oneztech

Job Description:

Oneztech Solutions is seeking a knowledgeable and customer-focused IT Support Specialist to join our growing team. As an IT Support Specialist, you will be responsible for diagnosing, troubleshooting, and resolving hardware and software issues for our clients. If you are detail-oriented and have a passion for technology, we encourage you to apply.

Responsibilities:

  • Provide technical support to clients via phone, email, and in-person.
  • Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and peripherals.
  • Install, configure, and maintain software applications and operating systems.
  • Document technical issues and solutions for future reference.
  • Collaborate with other IT team members to ensure seamless support operations.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 2+ years of experience in IT support or a related field.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and customer service skills.
  • Proficiency with Windows and macOS operating systems.
  • Basic understanding of networking concepts.

To apply for this job please visit oneztech.com.

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