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IT Support Expert

  • Dubai

Industry: IT/Computers – Software
Career: Mid Career
Job Location: Dubai
Salary: AED 3001-3500
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0521732081
Email: [email protected]
Street: Dubai
City: Dubai

Description
Position: IT Support Expert

Location: Dubai, UAE

Type: Full-time

Are you tech-savvy, problem-solving oriented, and passionate about providing technical assistance to users? We are currently seeking dedicated individuals to join our team as IT Support.

Responsibilities:

  • Provide technical support and assistance to end-users via phone, email, or in person
  • Troubleshoot hardware, software, and network issues and provide timely resolutions
  • Install, configure, and maintain computer systems, software applications, and peripherals
  • Set up and support user accounts, permissions, and access rights in accordance with company policies
  • Perform routine maintenance tasks such as software updates, system backups, and antivirus scans
  • Document technical issues, resolutions, and support activities in the IT ticketing system
  • Collaborate with other IT team members and departments to resolve complex issues and improve systems
  • Provide training and guidance to users on IT-related topics and best practices

Requirements:

  • Previous experience in IT support or a related field preferred but not required
  • Strong problem-solving skills and ability to think critically under pressure
  • Excellent communication and interpersonal skills
  • Technical proficiency in computer hardware, software, and networking concepts
  • Familiarity with operating systems such as Windows and MacOS
  • Knowledge of troubleshooting tools and techniques
  • IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus

Benefits:

  • Competitive hourly wages or salary
  • Opportunities for professional development and advancement within the company
  • Comprehensive training provided
  • Positive and collaborative work environment

WhatsApp:+971521732081.

To apply for this job email your details to hralishaqureshi@gmail.com

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