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IT Specialist

Epic Piping


Plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming.


  • Reasonable Accommodations Statement
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.
  • Manage multiple projects simultaneously while maintaining high customer service standards.
  • Troubleshoot common IT problems.
  • Consult with clients, vendors, and personnel in other departments or foreman to discuss, estimate, and resolve issues.
  • Maintain, back-up and securing data as well as restoring files as needed.
  • Offer suggestions for possible upgrades and changes within the IT Department.
  • Provide support to computer system users. This includes both hardware and software.
  • Install and configure wireless networking equipment.
  • Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.
  • Provide for the implementation, configuration, deployment, and support of systems, including, but not limited to client computing devices and servers.
  • Provide training to new employees and other training sessions as required.
  • Provide cost analysis data when upgrading or purchasing new hardware, software, or equipment.
  • Manage daily operations of the IT Department.
  • Complete all over tasks assigned by supervisor.


Competency Statement(s)

• Accountability – Ability to accept responsibility and account for his/her actions.

• Analytical Skills – Ability to use thinking and reasoning to solve a problem.

• Detail Oriented – Ability to pay attention to the minute details of a project or task.

• Communication, Oral – Ability to communicate effectively with others using the spoken word.

• Resource Management (People & Equipment) – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.

• Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.

• Technical Aptitude – Ability to comprehend complex technical topics and specialized information.

• Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.

• Decision Making – Ability to make critical decisions while following company procedures


  • Education: Bachelor’s Degree in related field: preferred
  • Experience: 3 plus years of experience.
  • Computer Skills: Network Administration, hardware, and software installation and administration.

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