Income Auditor

About the job
Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

What is the job?

Control the revenue generated from operation (as per CSA procedures) and daily cash deposit in accordance with IHG policy and procedure. Cooperate, Coordinate and communicate with all other departments in all matters concerning accounts department. Supervises and direct the activities of Night Auditors and All Cashiers, review the staff incentives, IHG rewards & Member stay payments, Travel agent commission invoices payments.

Your day to day
Prepare Daily Revenue report.
Ensure that all rebates, Misc. Credit and Misc. Charge are verify and fully investigated and approved by F&BSM and General Manager.
To prepare room rate discrepancy report to match the daily room revenue with the Hotel Flexi rate, corporate & travel agent rate, explanation to be provided from the FOM if needed and to be approved from F&BSM & GM.
Review complimentary room report with room complimentary request approved by General Manager and to be approved by F&BSM.
Prepare housekeeping discrepancy report, investigate discrepancy if needed and to be approved by the F&BSM.
To check all paid outs and to make sure that it is going according to the Hotel credit policy.
To review guest ledger on daily basis with previous day prints out.
To review and investigate transfers & transactions made by front office cashiers.
To Review a daily credit check report, investigate high balance with F.O Manager

Alternatively, his delegate and write down the comments.
To Review and ensure daily that the VAT and Tourism Dirham are balanced in Opera & SUN system.
To review the Micros F&B recap breakdown to make sure that it is accurate.
2. To review the micros F&B recap breakdown with Computer system FO report ensuring that it is matching.
3. Control the sequence of banquet function sheet and to make sure that check is raised in the same date of the event (Follow up on all pending sheets).
4. Match charges from the check to the function sheet and attached a photocopy of check with the function sheet. Discrepancies to be investigated with banquet Manager.
5. Investigate the missing checks report with F&B dept.
6. To make spot check for all outlets weekly. Investigate the discrepancy and report it. Also, perform the Open check test for all hotel outlets.
To check that all telephone charges from the call accounting system and printout from telephone operator printer are matching with Computer system reports.
To review telephone prices and handling charges and make sure it is accurate.
To review Micros Laundry recap with Computer system Opera report to ensure that it is matching.
To maintain Surprise visit to outside laundry.

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

What is the job?

Job Band: Department:

Hotel Level: Reports to:

Income Auditor

4

7

Finance & Business Support

Finance & Business Support Manager
To review health club recap with Computer system Opera report to ensure that it is matching.
To maintain a surprise visit to Health Club to make sure that all equipment users have checks and posted on time.
Verify FO, F&B and OOD cashiers’ summery deposit with night auditor report.
Review general cashier summary to make sure that all cash & checks collection has been deposited at the bank next day.
Investigate cashiers shortage & overage within the next 24 hour and to prepare monthly shortage & overage report to Financial Controller or chief accountant.
To perform the surprise cash float counts for all cashiers and report the discrepancies.
Sales Journal.
Rooms Statistics.
Food covers & Revenue Statistics.
General cashier Journal.
Telephone & House Calls accruals.
Market segment statistics.
To review all the house fund and make monthly summary to be approved from Finance and Business Support Manager.
To prepare Guest Deposit reconciliation and ensure that it is matching with General Ledger Balance.
Tips reconciliation matching with general ledger balance.
To prepare monthly taxes reconciliation with general ledger balance.
Performs related duties and special tasks assigned by the Management.
Full responsibility for the following reconciliation accounts:
Deferred Income.
Space Rental.
Guest Checked Out with Credit Balance.
Tax system.
Banquet Events and Deposit.

What We Need From You

Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals

? Strive for constant improvements, takes responsibility for achieving business results, and persevere despite obstacles

? Previous experience in a similar role require Good oral and written in English

? Strong ability to build and maintain relationships

? Strive for constant improvement and take responsibility for your own performance

? Adhere to Hotel Handbook and general policies and procedures

? Adhere to Finance Policies and Procedures

? Report problems to Management with suggestions for resolution

What We Offer

We will reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you will become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.