Are you ready to be part of our Trailblazing FIVE Tribe thats setting the Gold Standard in Housekeeping. FIVE Hotels and Resorts is seeking a bold and innovative individual whos passionate about creating unforgettable, Next-Level experiences for our guests and other FIVERs.\nDubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah is home to award-winning restaurants, bars, and Dubai\u0092s #1 rooftop club.\nAn uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the worlds most-reviewed hotel on Booking.com. With 269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.\nSwitzerland\u0092s ultimate entertainment hotspot, FIVE Zurich\u0092s luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVE\u0092s hallmark musical stylings.\nOpening in 2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique \u0091Vibe at FIVE,\u0092 it will offer ultra-luxe, eco-conscious residences for luxury aficionados.\nFIVE is a leader in sustainable luxury living and hospitality. The companys science-meets-styled Sustainable Indulgence philosophy has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4s BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. These achievements highlight FIVE\u0092s comprehensive and committed scope of sustainability strategy permeating operations, governance and community.\n\nThe Team\n\nFIVERs are cultured yet chic, confident yet self-effacing, and work hard to play even harder. As a FIVE Tribe Member, youll personify the distinct FIVE-Styled Vibe and use it to create Insta-perfect experiences for our guests that keeps them coming back for more. If you dream of being surrounded by like-minded individuals who share your passion for delivering unforgettable moments that last a lifetime \u0096 then look no further.\n\nThe Candidate\n\nYour outstanding communication, leadership and organisational skills enable you to be a natural self-starter. Youre a creative and critical thinker that implements hand-crafted solutions, which set new standards of excellence. You have an eye for detail and execute tasks with precision and finesse. Your outgoing and approachable nature enables you to connect with other \u0091FIVERs\u0092 and key stakeholders, ensuring their Journey at FIVE is nothing short of sensational.\n\nSo, have the best time ever by joining our Housekeeping Team as Housekeeping Manager to deliver exceptional experiences across our award-winning lifestyle destinations. Jump on board and unleash your potential in an exciting and buzzing environment that will take your career to new heights!\n\nAn Equal Opportunity Employer\n\nThe FIVE Tribe represents over 70 nationalities across its over 1500 employees. FIVE is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together \u0096 it is a family bonded by common values and goals, celebrating people, culture and diversity.\n\nKey Responsibilities\nOversees the administration and management of housekeeping operations.\nEnsure the highest level of guest service through the application of FIVE Standard Operating Policies.\nConduct regular inspections of VIP rooms and spot checks.\nEnsure the highest standards of cleanliness, maintenance and safety are achieved in the department and throughout the hotel.\nResponsible for training all housekeeping colleagues.\nTrack and address all guest comments and concerns.\nEnsure lost and found procedures are followed through accurately and consistently.\nPrepares Annual Linen Budget on the basis of quantity inventory and linen losses and annual uniform budget.\nMaintain a close working relationship with all hotel departments and be a positive contributor to the leadership team of the hotel.\nAssist in maximizing hotel profitability by properly managing expenses, labor and other material resources.\nPrepare department\u0092s operational budget.\nTo be health & safety conscious and actively involved in maintaining a safe work environment.\nEnsures accuracy of regular inventories and analysis of losses.\nUnderstands and is aware of all fire and safety procedures as well as occupational health and safety.\nSpot-check staff areas for cleanliness.\nHighly organized, career and result oriented with the ability to be flexible with hours, days of assignment and additional duties.\nLiaison for all external contractors, auditing their services regularly and ensuring their standards meet FIVE expectations.\nManages staff and ensures productive, proactive work ethics is maintained and illustrated to staff at all times. Ensure a progressive environment is created and maintained that offers employees opportunities for job advancement within our hotels.\nEnsure high morale throughout the department through recognition and removal of identified barriers.\nA coaching nature and empathetic approach to leadership, positively impacting colleague\u0092s satisfaction and the guest experience.\nMust be able to work well under pressure in a fast paced and constantly changing environment.\n\n\nRequirements\n\nWhat We\u0092re Looking For\nA hands-on approach with a \u0091can-do\u0092 spirit\nMinimum 5 years of experience in a Luxury Hotel in the UAE in a Managerial role\nComputer literacy a must, with a strong knowledge of Word, Excel, & Outlook.\nExperience with Hotel PMS, Opera desirable.\nDemonstrable achievements in improving customer satisfaction and profitability\nAbility to find creative solutions while taking ownership for all duties and tasks assigned\nStrong leadership skills to manage confidently and drive a dynamic operation, creating Sensational experiences for guests and FIVE Tribe Members.\nCreative and forward-thinking personality with a knack for delivering First-in-Class solutions.\nProven track record in enhancing guest satisfaction and the organization\u0092s profitability.\nOwnership mentality and a passion for finding Boundary-Breaking and Next-Level solutions.\nCollaborative team player with influential communication skills, capable of setting the perfect vibe and fostering an electric atmosphere.\nBenefits\n\nWork Smart, Play Hard! Unmatched FIVER Benefits for Life!\nImmerse yourself in the dynamic and exhilarating \u0091FIVE Vibe\u0092, where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.\nExperience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.\nEnjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVEs success.