Customer Service Representative

Industry: Retailing
Career: Mid Career
Job Location: Dubai
Salary: AED 3001-3500
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0524304128
Email: [email protected]
Street: Dubai
City: Dubai

Description
Job Title: Customer Service Representative

Location: Dubai, UAE

Job Description:
We are looking for friendly and customer-focused individuals to join our team as Customer Service Representatives. The ideal candidates will play a key role in providing excellent customer service, addressing inquiries, and ensuring a positive shopping experience for our customers.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Answer inquiries about products, services, and promotions
• Process customer transactions accurately and efficiently
• Handle and resolve customer complaints or concerns
• Maintain a clean and organized customer service area
• Monitor and replenish merchandise at the checkout counters
• Provide information about loyalty programs and promotions
• Collaborate with other team members to ensure smooth operations
• Follow company policies and procedures

Requirements:

• Previous experience in customer service or a retail setting is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced and dynamic supermarket environment
• Cash handling experience is a plus
• High school diploma or equivalent

Benefits:

• Competitive hourly wage
• Opportunities for career development and advancement
• Positive and collaborative work environment
• Employee discounts and other benefits