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Customer Service Representative

  • Dubai

Industry: Real Estate
Career: Mid Career
Job Location: Dubai
Salary: AED 4001-5000
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0554634513
Email: [email protected]
City: Dubai

Description
Job Opportunity: Customer Service Representative

Are you passionate about helping others and providing excellent customer service? Join our team in Dubai as a Customer Service Representative and be the first point of contact for our valued customers!

Key Responsibilities:

  • Handle customer inquiries and complaints via phone, email, and in-person.
  • Provide detailed information about products and services.
  • Resolve customer issues promptly and efficiently, ensuring customer satisfaction.
  • Process orders, returns, and exchanges.
  • Maintain accurate customer records and update information as needed.
  • Collaborate with other departments to address customer needs and improve service.
  • Follow up with customers to ensure their issues are resolved and they are satisfied with the service.

Requirements:

  • Proven experience as a customer service representative or in a similar customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a proactive attitude.
  • Proficiency in Microsoft Office Suite and customer service software.
  • Ability to handle stressful situations calmly and effectively.
  • Strong organizational skills and attention to detail.
  • Fluency in English; additional languages are a plus.
  • Location: Dubai

To Apply: Send your resume to [email protected] or contact us at 0554634513.

Join our team and help us deliver exceptional service to our customers!

To apply for this job email your details to hr.jeshna@gmail.com

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