Latest Jobs & Updates

Customer Service Representative

  • Dubai

Industry: Airlines
Career: Mid Career
Job Location: Dubai
Salary: AED 4001-5000
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 971543833784
Email: [email protected]
Street: DUBAI
City: Dubai

Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Customer Service Representative Requirements:
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

send your Resume on WhatsApp +971543833784

To apply for this job email your details to harmanb608151@gmail.com

Check Also

Cabin Crew - Worldwide - Abu Dhab

Etihad Job Openings – Etihad Airways Vacancies

Are You Looking for Etihad Airways job openings? Here we listed all new job openings …