Latest Jobs & Updates

Customer Service Representative

  • Dubai

Industry: Retailing
Career: Mid Career
Job Location: Dubai
Salary: AED 3001-3500
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0521732081
Email: [email protected]
Street: Dubai
City: Dubai

Job Title: Customer Service Representative

Location: Dubai, UAE

Job Type: Full-time

Job Summary:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. The Customer Service Representative will be responsible for providing exceptional service to our customers, addressing inquiries, resolving issues, and ensuring a positive experience with our company. The ideal candidate should have excellent communication skills, a friendly demeanor, and a passion for helping others.

Key Responsibilities:

  • Serve as the first point of contact for customers, addressing inquiries and providing information about products or services
  • Assist customers with placing orders, processing returns, and resolving issues in a timely and professional manner
  • Respond to customer inquiries via phone, email, or chat, providing accurate and helpful assistance
  • Maintain a thorough understanding of company policies, procedures, and products to effectively address customer needs
  • Collaborate with other team members and departments to resolve customer issues and improve overall customer satisfaction
  • Keep detailed records of customer interactions and transactions using our customer relationship management (CRM) system
  • Identify opportunities to upsell or cross-sell products or services to customers based on their needs and preferences
  • Follow up with customers to ensure their satisfaction and address any additional concerns or questions


  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Excellent communication skills, both verbal and written
  • Strong problem-solving skills and the ability to remain calm under pressure
  • Proficiency in computer applications such as Microsoft Office and experience with CRM software is a plus
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment
  • Friendly and outgoing personality with a genuine desire to help others
  • Willingness to work flexible hours, including evenings, weekends, and holidays


  • Competitive hourly wage or salary
  • Opportunities for career advancement and professional development
  • Health insurance options (if applicable)
  • Paid time off and holiday pay
  • Employee discounts on company products or services


To apply for this job email your details to

Check Also

Cabin Crew - Worldwide - Abu Dhab

Etihad Job Openings – Etihad Airways Vacancies

Are You Looking for Etihad Airways job openings? Here we listed all new job openings …