Latest Jobs & Updates

Customer Service Representative

  • Dubai

Industry: Advertising
Career: Entry Level
Job Location: Dubai
Salary: AED 3001-3500
Experience: Less than 1 Year
Job Type: Full Time
Gender: Any
Contact No.: 0563621027
Email: [email protected]
Street: Dubai
City: Dubai

Description
Job Title: Customer Service Representative

Job Overview:
We are looking for a friendly and customer-oriented individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service, resolving inquiries and issues, and ensuring customer satisfaction.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
  • Assist customers with product information, order status, billing inquiries, and general support questions.
  • Resolve customer complaints and concerns effectively, escalating complex issues to the appropriate department when necessary.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Maintain customer records and update databases with relevant information.
  • Collaborate with other team members to ensure a seamless customer experience.
    Identify opportunities for process improvements and contribute to the development of best practices.

Requirements:

  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in computer skills and familiarity with CRM software is a plus.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Empathy and patience when dealing with customers.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • Positive and supportive work environment.

WhatsApp: +971563621027

To apply for this job email your details to hrayeshamalik101@gmail.com

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