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Customer Service Representative

  • Dubai

Industry: Retailing
Career: Mid Career
Job Location: Dubai
Salary: AED 3001-3500
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0521732081
Email: [email protected]
Street: Dubai
City: Dubai

Position: Customer Service Representative

Location: Dubai, UAE

Type: Full-time

Are you passionate about helping others and providing exceptional customer service? We are currently seeking friendly and enthusiastic individuals to join our team as Customer Service Representatives.


  • Handle incoming customer inquiries and requests via phone, email, or chat in a professional and timely manner
  • Assist customers with product information, pricing, order processing, and other inquiries
  • Resolve customer complaints or issues effectively and escalate complex cases to appropriate departments when necessary
  • Maintain accurate records of customer interactions and transactions using the company’s CRM system
  • Provide proactive support and follow-up to ensure customer satisfaction and retention
  • Collaborate with team members and other departments to address customer needs and improve processes
  • Stay up-to-date on company products, services, and policies to provide accurate information to customers
  • Contribute to a positive and supportive work environment through teamwork and collaboration


  • Previous experience in customer service or a related field preferred but not required
  • Excellent communication and interpersonal skills, with a friendly and professional demeanor
  • Strong problem-solving abilities and a customer-focused mindset
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficiency in using computer systems and software applications
  • Flexibility to work varying shifts, including evenings, weekends, and holidays


  • Competitive hourly wages or salary
  • Opportunities for professional development and advancement within the company
  • Comprehensive training provided
  • Employee discounts on products or services (if applicable)
  • Positive and supportive work environment


To apply for this job email your details to

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