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Customer Service Representative

  • Dubai

Customer Service Representative Consumer Goods Dubai

Industry: Consumer Goods
Career: Mid Career
Job Location: Dubai
Salary: AED 3501-4000
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0562854957
Email: [email protected]
Street: Deira
City: Dubai


  • Serve as the primary point of contact for customer inquiries via phone, email, and in-person interactions.
  • Respond promptly and professionally to customer inquiries, requests, and complaints.
  • Provide product information, pricing, and availability to customers as needed.
  • Process customer orders, returns, and exchanges accurately and efficiently.
  • Investigate and resolve customer issues and complaints in a timely and effective manner.
  • Coordinate with other departments, such as sales and logistics, to ensure timely resolution of customer issues.
  • Maintain accurate customer records and documentation of interactions in the CRM system.
  • Identify opportunities to upsell or cross-sell products and services to customers.
  • Provide feedback to management on customer concerns, trends, and opportunities for improvement.
  • Uphold company policies and procedures while delivering exceptional customer service.


  • Proven experience in a customer service or similar role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Positive attitude and willingness to go above and beyond to meet customer needs.

How to Apply:

Interested candidates can send their CV/Resume to Email ([email protected]) or WhatsApp (+971562854957)

To apply for this job email your details to

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