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Coordinator – Cargo Operations

  • Dubai



To support the optimization of aircraft space utilization, liaise with Ground Handling Agent (GHA), minimize discrepancy claims, and ensure that cargo is correctly stored in accordance with the nature of the commodity.


  • Monitors flights regularly with a focus on low-capacity flights with high cargo demand to ensure that the maximum volume of cargo is uplifted.
  • Maintains and enhances good communication flow across the departments to ensure stakeholders are equipped, well informed and up to date with the operational activity.
  • Supports cargo handling tasks within any flydubai cargo internal/external warehouses, ramp, and cargo aircraft activities, including and not limited to build-up, breakdown, delivery and customer service-related issues.
  • Performs assigned tasks in line with company Standard Operating Procedures, safety, security, and specific airline procedures.
  • Retrieves and stores cargo with particular emphasis on the best practice handling of Dangerous Goods, valuables, Perishables, Courier, Live Animals, Diplomatic Mail.
  • Monitors the activities on various warehouse floor locations and assists with tracing and repacking activities, when required.
  • Handles Quick Ramp Transfer Cargo product in a timely manner whilst reporting irregularities immediately to the shift Senior Officers.
  • Communicates landside and airside activities between cargo and airside loading team.
  • Completes and updates cargo inventory including ULD accessories and thermal blankets.
  • Supports the team on shift to supervise the GHA (Ground Handling Agent) activities and assists Cargo Officers with warehouse and ramp reports.
  • Controls export and import processes by ensuring the shipments are transferred, delivered on time, correct priority are given to shipments.



Minimum Education Level

  • High School Diploma

Licenses (if applicable)

  • UAE Driving License.
  • Dangerous Goods Regulations


  • Fluent in English


Years with Qualifications

  • 2

Years without Qualifications (if applicable)

  • 3

Systems Knowledge (if applicable)

  • Microsoft Office Suite


  • Customer Focus
  • Teamwork
  • Effective Communication
  • Personal Accountability & Commitment to achieve
  • Resilience and Flexibility (Can do attitude)


Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.

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