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Department Description:

Tanfeeth PCS Risk Fraud OperationsRisk Ops handles the risk and control functions of all PCS units The unit is responsible to ensure robust controls on the processes and activities handled by the PCS teams
Brief Description:
? Ensure timely and accurate handling of payments call back and frauds activities
? Ensure that all required actions are handled on timely basis and accurately
? Comply with information security and data privacy policies
? Ensure all the complaints and requests are attended promptly
? Ensure required EOD reports are checked and verified

Detailed Description:

The incumbent will be responsible for
Reconcile Unmatched Entries reported by FA in Nostro account for ENBD EI
Reconcile Unmatched Entries reported by FA in Suspense account for ENBD EI
Identify Duplicated Entries

Identify System Manual errors in accounting entries
Follow up with related units and confirm rectification of erroneous accounting entries
Follow up with the related units in recording the OPS Loss events
Upload the account balance confirmations for Tanfeeth PCS Payments in MARS for reconciliation
Consolidate Review Upload and submit the approved Quarterly Attestation report in MARS System

Job Requirements:

The incumbent will be responsible for
Perform Risk QA audits on PCS teams related to processes and policies
Conduct risk assessments on all PCS processes through ORCA NPPA reviews Key risk indicatorsKRI
Timely reporting operational losses and escalations of risk related matters to management
Conduct user access reviews
Ensure monitoring and closures of INA audit observations
Review of existing processes to ensure PFDs are updated
Drive initiatives on on process enhancements controls staff awareness and participation in risk forums
Perform root cause analysisRCA on issues identified
Perform related duties as assigned the management
Able to work under pressure with regard to taking immediate actions on risk related activities
Raising remedies and liaising with IT in case of any system issues
Participate willingly and volunteers to cover others work when team resources are scarce
Participate in UATs related to the unit process
Coach assist other staff as and when necessary
Cross utilize in other Units
Meeting and exceeding the set targets
Adhere to the risk frauds compliance and control guidelines and policies
Any other tasks assigned by the direct managers

Additional Details:

Good knowledge of Finacle CRM GOAML Swift FTS BPM Express clear Payment HUB and Direct DebitDDS
Basic knowledge of bank products
Attention to details and numbers
Good communication
Presentation skill

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