Commercial Account Executive

About the job

The Red Hat Sales team is looking for a Commercial Account Executive to join us in Dubai, UAE, but will be focusing on francophone countries. In this role, you will handle relationships with our commercial accounts, helping our customers make business and IT transformations using our services and solutions through engaging with our partner ecosystem. You’ll build new commercial relationships and expand and improve the business with existing customers throughout North Africa. As a Commercial Account Executive, you will also gain understanding of customer processes, needs, and challenges, promoting the value of Red Hat’s solutions and how they can address customer needs.

What you will do

Be accountable for carrying out Red Hat’s sales strategy and managing performance and customer success in an assigned set of accounts, retaining and growing bookings through partners
Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts

Cooperate with partner sales executive to motivate partner-centric customer engagement, aligning Red Hat’s use cases with customer needs and developing solutions with partners that deliver business value
Provide customer continuity and account expertise to sales pod for accounts, guiding sales performance and positioning Red Hat as a key partner
Collaborate with pod team to achieve success together within the territory
Collaborate with partners and the Customer Success team to understand how customers derive value from Red Hat’s solutions; support expansion and retention and ensure that customers meets success criteria outlined in the value and success plan
Request support from inside sales representatives to help engage specialist solutions architects, sales solutions specialists, industry experts, and other specialists to manage end-to-end sales and deliver customer value as needed

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What you will bring

Previous experience working in francophone countries
Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization
Understanding of ecosystem landscape and how to engage with partners to create a better together value proposition for customers
Strategic orientation and value engineering skills to position and sell solutions to meet customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)
Solid understanding of customer business, industry trends, competitive landscape, and Red Hat’s differentiators and value proposition
Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation with key customer stakeholders and partners
Record of delivering effective and engaging presentations to a variety of audiences
Ability to cultivate long-term relationships and develop internal advocates across customer organization, including IT and business teams
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About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Read our complete Statement of Commitment to Diversity, Equity, and Inclusion

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.