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Analyst, Operations (Temporary – 6 Months Maternity Cover)

  • Dubai


About the job

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Corporate Title: Analyst

Reporting to: Head of Operations – Middle East

Type: Temporary – 6 Months

Overview Of The Department/Section

“MUFG Operations Department operates under a Hub and Spoke arrangement with the Operations Office for EMEA (EOO) based in London Headquarters.
MENA Operations handles the necessary coordination and communications with (EOO) for the processing of all transactions in the core banking system for MUFG Middle East with the exception of Riyadh Branch transactions.
The other primary functions of the team entails handling original trade documents, facilitating commodity booking for Islamic transactions, preparation and submission of various internal and external reporting, client communication, in addition to managing the inherent business risk, control and governance aspects at a transaction level. They also act as custodians for original customer documents and other original instruments. ”



Undertake day to day operations activities for the MENA region.

Key Responsibilities

Essential Functions*:

Ensure that all processes are conducted in-line with the Bank’s policies, procedures and operations manual
Responsible for ensuring accurate and effective processing of daily transactions and checking transactions processed under centralisation arrangement including Transaction Banking Products (Export, Import & Guarantees), Loans (Bilateral, Syndicated and project finance), Cash Management ( Remittance and Online Banking), Treasury Products such as FX , Money Market , NDF and Islamic Finance Products .
Ensure timely delivery of confidential documents, customer statements, audit confirmations and tax invoices to related parties and customers.
Process all Islamic Finance transaction(Dubai and Riyadh branch) in line with the Shariah requirements.
Prepare periodic, regulatory reports and any ad-hoc reports accurately and in a timely manner.
Establish a good working relationship with Operations Processing teams based in London, Middle East customers, Corporate Banking colleagues and various stakeholders in the branch.
Improve the understanding of all the products offered by the bank .
Handle internal and customer queries efficiently and professionally.
Prepare any required material for various internal risk committees
Properly manage and handle safe keeping of all important logs and records
Escalate any incidents immediately to any of the Vice Presidents within the team or Head of Operations as appropriate.
Prepare all the requirements for regulation visits and internal & external audit.
Play an active role in Operation related project.
Perform hub function for the booking of transactions under the balance sheet of Bahrain and/or Abu Dhabi.
Communicate with EMEA Operations Office (EOO) for end of day processing confirmation on a daily basis.
Manage daily systems reports monitoring and highlight any warning messages to the team head.
Maintain proper filing of transactions and documents archiving in new normal
Any other ad-hoc duties as instructed by management or the department head.


University Degree (or equivalent)

Work Experience

7-8 years of working within a banking operations department

Skills And Experience

Fluency in the English language and Arabic is an advantage
Excellent IT skills in particular Microsoft Excel and Word
Swift system knowledge

Personal Requirements

Personal alignment to MUFG Values:

Integrity & Responsibility
Professionalism & Teamwork
Challenge ourselves to grow

Personal alignment to MUFG Cultural Principles:

Client Centric
People Focused
Listen Up, Speak Up
Innovate & Simplify
Own & Execute

Other essential requirements:

Excellent communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly
Strong decision-making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem-solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills


The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.

As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

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