Build a career with confidence
At Carrier, youre joining the world leader in healthy, safe,?sustainable,?and intelligent building and cold chain solutions. We create solutions that matter for people and?our?planet and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by?The Carrier Way? our vision,?values,?and culture.?
As an employer of choice, we strive to provide a great place to work that attracts,?develops,?and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carriers greatest assets are the expertise,?creativity?and passion of our employees? and were excited for you to join the team.??
About the role
This position is for an Administrative Support Assistant who works under immediate supervision and develops basic skills in the execution of existing procedures. Responsible for performing routine tasks and using instructions and standard procedures to accomplish assigned tasks and goals. Assists in performing clerical activities and performing other administrative support duties.
Generating leads by contacting the existing installed base.
Increase conversion rate into recurrent revenue.
Preparing weekly and monthly reports.
Mapp out installed base by region, end-user, Site/project name, decision- makers
Verify and confirm installed base existing equipment.
Verify customer needs (aftermarket part, maintenance, or upgrade)
Maintaining client records and accurate data on SFDC.
Monitor actions per opportunity.
Answering client questions about products, offerings, prices, and availability.
Understanding and coordinating sales efforts with marketing programs.
Coordinate site surveys where needed.
Degree in business, marketing, economics, or a related field or relevant education.
Experience in sales call centers.
Understanding of the sales process and dynamics.
A commitment to excellent customer service.
Excellent written and verbal communication skills.
Superb interpersonal skills, including the ability to quickly build rapport with both customers and the sales team.
Experience using computers for a variety of tasks.
Competency in Microsoft applications including word, excel, and outlook.
Able to work comfortably in a fast-paced environment.
Experience in CRM systems (SAP, JDE, Oracle or equivalent)
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine of growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To apply for this job please visit jobs.carrier.com.